Discover the art of strategic management and effective staffing in our collection of training video courses–dedicated to the unique needs of nonprofits and NGO’s. Dive into crucial facets of successful executive leadership, exploring everything from team building and volunteer coordination to performance management and conflict resolution. These array of lessons, from Top Nonprofit Sector Experts, illuminate the complexities of managing a nonprofit, offering you actionable insights and practical tactics to elevate your organization. You’ll find ways to assemble a passionate team, who shares your mission, with in-depth guidance on cultivating a positive work culture, fostering employee engagement, and keeping your staff motivated, regardless of the challenges that arise.
The Nonprofit Fixer goes deep into the 'seven mistakes nonprofit executive directors make' and offers valuable strategies to avoid these blunders. Whether you're a current nonprofit leader or aspiring to be one, this learning episode is packed with essential tips and firsthand experiences to help you navigate the role of Executive Director! Sean Kosofsky, with his three decades of experience in the nonprofit sector, passionately shares his insights, having observed numerous nonprofit leaders navigating their roles with limited support, Sean has tailored his career towards enhancing executive director leadership through specialized coaching and consulting.
As Sean details these frequent missteps, he begins with the importance of employment contracts for nonprofit leaders, distinguishing them as crucial for job security and organizational commitment. He explains, "In the private sector, having an employment contract is standard, especially if you're an executive. But in the nonprofit sector, what I've found is that most nonprofit leaders do not have them unless you're at like, three million, four million, five million or larger size budget organizations." . . .. amplifying the disparity between the sectors and the vulnerabilities executive directors face without contractual protections.
Continuing, Sean discusses other vital areas where executive directors often stumble, such as financial oversight before starting a role, building rapport with the board chair, and the imperative of being involved in fundraising. He stresses that understanding and actively participating in fundraising is non-negotiable for effective leadership.
Exploring the topic of representation in the finance and accounting sectors, particularly within the nonprofit industry, with LaMichelle Hecht, CPA, and CEO of Overhead Solutions Group. LaMichelle shares her insights into the challenges and opportunities faced by Black women in accounting, highlighting the need for increased diversity and inclusion. From addressing systemic barriers to entry to advocating for greater support for Black-owned businesses and professionals, LaMichelle's expertise offers up actionable strategies for any organization to foster inclusivity and drive positive change.
LaMichelle, who established her practice in late 2020, began by addressing the stark reality that less than 2% of all CPAs are Black, with an even smaller percentage owning CPA firms. LaMichelle expressed optimism about the future, citing initiatives like the National Association of Black Accountants' (NABA) efforts to introduce accounting to high school students through programs like ACAP. She emphasized the importance of increasing awareness among young people about the viability and potential of accounting careers.
The discussion touches on systematic barriers to entry, notably the financial burden of obtaining the necessary qualifications, such as the 150 credit hours required for CPA licensure. LaMichelle highlighted the impact of student loan debt, which disproportionately affects individuals from underprivileged backgrounds, hindering their pursuit of accounting careers.
The positive impact of adoption-friendly workplace policies for nonprofits, with insights from Mary Ellen Smalley, Director of Brand and Cause Awareness at the Dave Thomas Foundation for Adoption. This fast-paced learning episode explores the Foundation's Top 100 Best Adoption-Friendly Workplace list for 2024, showcasing organizations leading the charge in supporting adoptive and foster parents through robust benefits and inclusive environments. You’ll hear about resources and guidance for implementing adoption-friendly policies tailored to your nonprofit organization's size and structure, ensuring inclusivity and support for employees considering adoption. Mary Ellen and the cohosts offer heartwarming stories illustrating the profound impact of these adoption and fostercare policies on families and children.
The topic of nurturing and advancing Superstar talent within nonprofit organizations, featuring Miriam Dicks from 180 Management Group. Miriam describes the challenges and strategies surrounding nonprofit’s talent management, particularly in mission-driven spaces like nonprofits. With a decade of experience, Miriam starts with the importance of recognizing and stewarding hidden gems within organizations, ensuring that talent is retained and supported effectively. She points to the necessity of intentional leadership development, which, unfortunately, tends to be lacking in many nonprofit settings. The conversation highlights the significance of identifying superstars through clear job expectations and performance evaluations, fostering a culture of growth, and championing employees' professional development. As Miriam aptly says, "When you can identify those characteristics, those qualities that you would see in a person who is successful in your organization, then you can really identify the superstars because those people, the superstars, are going to excel beyond others in those areas, right?" Miriam advocates for regular check-ins to prevent burnout and stresses the need for leaders to model the behavior they wish to see in their teams. Additionally, she discusses the importance of creating upward mobility opportunities and not being afraid to let superstars move on if it aligns with their career growth. Her insights on this fast-paced learning segment offer actionable steps for organizations to create environments where talent thrives!
Insights into the complexities of labor and executive recruitment (aka headhunting or poaching) within the nonprofit sector. Led by Katie Warnock, CEO and founder of Staffing Boutique. Host Julia Patrick sets the stage by reflecting on the tumultuous changes the nonprofit workforce is witnessing, describing it as "incredibly diverse" and almost "schizophrenic." Katie echoes this sentiment, emphasizing the drastic transformation from the past to the present, wondering if the nonprofit labor force will ever return to its previous state.
Katie highlights a significant shift in work ethic, noting that prioritizing mental health, family, and home has become a cross-generational trend, challenging traditional notions of commitment and consistency in the corporate world. As she puts it, "People do not care, and it doesn't matter what age you're at." This observation leads to a discussion about the challenges faced by both employers and staffing firms like Staffing Boutique in navigating this landscape.
The conversation transitions to the topic of headhunting, a crucial aspect of executive recruitment, particularly in the nonprofit sector. Katie provides a look into the process, emphasizing the importance of industry-specific expertise and confidentiality, especially when replacing key leadership positions. She sheds light on the fee structure of headhunting services, outlining the typical payment model based on a percentage of the hired candidate's first-year salary.
In the fast-changing world of nonprofits, staying true to mission while resisting the allure of scope creep can be a challenging dance. Miriam Dicks, founder and CEO of 180 Management Group, recently shed light on this topic during a riveting chat with hosts Mitch Stein and Sherry Quam Taylor.
Miriam begins by defining scope creep, drawing parallels to its militaristic synonym, mission creep. She shares the webster definition, "Mission creep is a gradual shift in objectives during the course of a military campaign, often resulting in unplanned long-term commitments." She then links this definition to the nonprofit landscape, highlighting the challenges of altering objectives mid-campaign, akin to navigating the ever-changing battlefield of nonprofit work.
The interesting interview digs into the root causes of scope creep,
The role of leadership development in the nonprofit sector, emphasizing the need for leaders to be adaptable, self-aware, and mission-focused to effectively guide their organizations through challenging times, shared in a compelling dialogue with two notable experts in nonprofit leadership development, John Tiso, Director of Client Services at JMT Consulting, and Dr. John Davidoff, founder and Chief Mission Officer of Davidoff Mission-Driven Business Strategy. This dynamic interview explores nonprofit leadership, and the importance of fostering a mission-driven culture and continuous leadership development.
John Tiso shared insights into how JMT Consulting supports nonprofits with comprehensive back-office solutions, highlighting their commitment to enhancing leadership skills within these organizations. Reflecting on his personal growth, he shares, "Leadership started off in the classic perspective of it being about title and role, but meeting Dr. John challenged my assumptions and nurtured my development for over six years."
Dr. John Davidoff describes his firm's role in helping nonprofits become genuinely mission-driven by integrating continuous leadership development and a drama-free, high-functioning culture into their strategic planning
Navigating the relationship between nonprofit accounting and development departments. With a focus on collaboration and understanding, how these two essential facets of nonprofit organizations can work harmoniously for success,
Mental and physical burnout in the nonprofit sector is an unfortunate reality, but there are ways to address it constructively. Meico Whitlock, founder of Mindful Techie, shares insights on how to protect ourselves from the ravages of nonprofit work.
Meico introduces a refreshing perspective on navigating burnout, urging us to change the conversation, with guidance that begins with, "We're not chasing dollars or titles; we're driven by a personal mission to leave the world better than we found it." With that thought in mind, rather than a reactive approach, he advocates for proactive steps toward well-being. He believes in addressing burnout collectively and individually, offering a Change Framework comprising six commitments: Connect to Your Why, Honor Your Priorities, Acknowledge Limiting Beliefs, Negotiate Boundaries, Generate Inner Space, and Embody Well-being.
Throughout the conversation, Meico and the co-hosts, Wendy Adams and Julia Patrick, dig into the nuances of recognizing burnout. From increased sick days to withdrawal from colleagues, the signs are varied but crucial to acknowledge. Meico reminds us that self-care isn't separate from the work; it is the work. By starting small, such as reaching out to HR for support or seeking medical advice, individuals can gradually reclaim balance.
The discussion unfolds into practical advice for individuals and organizations alike. Meico emphasizes simplicity, urging listeners to distill action plans down to what fits on an index card. He encourages a mindful, step-by-step approach, fostering a culture of grace and compassion toward oneself and others.
In the end, the fast-paced discussion will leave you with a profound insight: preventing burnout requires a shift in mindset and action. It's about honoring our well-being while still making a meaningful impact.
For more wisdom from Meico Whitlock and to explore his book, visit mindfultechie.com and find "When Work Doesn't Love You Back" on Amazon. Embrace well-being as an integral part of your mission-driven life.
The transformative power of technology in leveling the playing field in nonprofit finance. Jackie Tiso, CEO of JMT Consulting, discusses finding answers to finance-tech questions for nonprofits. Jackie shares JMT Consulting's remarkable journey as a remote company serving nonprofits for over 30 years and elaborates on the evolution of technology and its impact on nonprofit operations, stressing the importance of financial management over traditional accounting practices. She speaks to the significance of seeking expertise from various sources, including online resources, conferences, and partnerships with specialized consultants. Jackie outlines how nonprofits can embrace the integration of diverse tools and expertise, emphasizing collaboration over competition in the sector. She explores the challenge of keeping pace with rapid technological advancements and advocates for a disciplined approach to continuous learning and knowledge sharing within the nonprofit community.
Preventing fraud in nonprofit organizations, with key strategies and actionable tips, for organizations to mitigate risks and maintain financial integrity. In today's digital age, nonprofit organizations face an array of challenges, including the looming threat of fraud. Jennifer Alleva, CEO of Your Part-Time Controller, sheds light on implementing robust strategies to safeguard against fraudulent activities, outlining the role of internal controls, proper oversight, and proactive measures in mitigating risks. As she aptly puts it, "Fraud happens too often, and nonprofits are not immune to it."
Jennifer begins by explaining the misconception that nonprofits are inherently safe from fraudulent activities, highlighting real-life cases where organizations fell victim to internal and external threats. From cyber risks to insider fraud, she stresses the significance of a vigilant approach, starting with establishing a culture of integrity and accountability at the top. Jennifer offers, "A top-down approach is essential, with the board and executive management setting the tone for ethical conduct and robust internal controls."
Continuing, Jennifer gives insights into preventing fraud, including the necessity of background checks for personnel involved in financial management and the importance of segregating duties to avoid concentration of power. She emphasizes the need for regular financial reporting and analysis, urging board members to actively engage in monitoring financial activities. Jennifer suggests, "Board members have a responsibility to ask questions and seek clarity on financial matters, regardless of their expertise."
In the digital realm, Jennifer warns against complacency and urges organizations to stay informed and proactive. She highlights the growing threat of cyber fraud, such as phishing attacks, and emphasizes the importance of continuous education and awareness among staff and board members.
You’ll learn how preventing fraud is not just about mitigating risks but also about fostering organizational resilience and trust. By implementing robust internal controls, maintaining transparency, and fostering a culture of accountability, nonprofits can safeguard their financial integrity and fulfill their missions effectively.
Nonprofit’s asked; Are donors always right? Why don’t nonprofit’s pay commissions? How should fundraisers cover expenses? Should nonprofits apply for as many grants as possible?
The host, with guest host LaShonda Williams, from Fundraising Academy, addressed these topics with expert insightful responses, focused on strategic thinking in nonprofit fundraising. They emphasize the need for alignment between grant applications and an organization's existing programs, highlighting the potential wastefulness of pursuing grants unrelated to their mission. LaShonda also provides practical advice on ethical fundraising practices, including the significance of donor and fundraiser rights, while cautioning against toxic donor relationships. Furthermore, she points to the value of clear communication and due diligence in grant writing and expense management, stressing the importance of fiscal responsibility and ethical conduct in the nonprofit sector. Additionally, LaShonda and Julia promote the upcoming Cultivate conference, designed to empower professionals at all levels within the nonprofit landscape and offering actionable insights into effective fundraising strategies.
The benefits of strategic volunteer management for nonprofits, ranging from enhanced organizational reputation to increased community engagement. Insights on the intricate dynamics of volunteer-staff interactions, emphasizing the importance of thoughtful planning and effective communication in leveraging volunteer resources for nonprofit success, with Dana Scurlock, the Director of Recruitment from Staffing Boutique. With over a decade of experience in nonprofit staffing, Dana offers valuable insights into the dynamic relationship between volunteers and staff in nonprofit organizations.
Dana emphasizes Staffing Boutique's exclusive focus on the nonprofit sector, serving clients ranging from small to mid-sized organizations in the New York City metro area and beyond. She highlights the firm's role in identifying candidates for temporary assignments or direct hire placements, alleviating the recruitment burden for nonprofit hiring managers.
One key aspect Dana addresses is the cost-benefit analysis of utilizing volunteers within nonprofit organizations. She acknowledges the crucial role volunteers play in certain operations, such as running soup kitchens or food pantries, but also emphasizes the need for strategic evaluation, especially in grant-making bodies where volunteer staffing might be less feasible.
Dana points to the importance of professional volunteer management, particularly in smaller organizations that may lack dedicated volunteer coordinators. She suggests formal orientation processes to ensure volunteers feel valued, welcomed, and equipped to contribute effectively to the organization's mission.
Dana also describes the potential for volunteers to serve as ambassadors for nonprofits, spreading awareness and championing their causes within their networks. She stresses the significance of offering volunteers meaningful experiences, whether through skill development opportunities, networking prospects, or resume-building activities.
A fresh and striking perspective on relational leadership, focusing on aligning goals with nonprofit’s mission and fostering a culture of compassionate accountability within nonprofit organizations, with Wendy F. Adams, CFRE, from Cultivate for Good. Wendy gives the keys to building stronger team-leader relationships, setting meaningful goals, and fostering a culture of excellence within nonprofits.
Wendy launches the fast-paced conversation by highlighting the essence of relational leadership, stating, "We've got to start with the leader. Where are you in this space. Are you able to be self-aware." She emphasizes the need for leaders to recognize their role in driving progress and addressing challenges head-on, stressing the importance of authenticity, stating, "We know that our supporters and our donors... they can sniff out anything that's not authentic.", then, continuing by pointing to the necessity of believing in the mission, stating, "Do you as the leader believe that your mission is possible?" She emphasizes the value of collaboration in tackling ambitious goals within the nonprofit sector.
The conversation then shifts to the practical aspects of goal-setting, with Wendy introducing the concept of "SMART goals" infused with relational principles, emphasizing the importance of goals being loyal to the mission, lasting, and measurable. She offers more on the need for leaders to nurture a culture where mistakes are viewed as opportunities for growth rather than barriers to progress.
The conversation sheds light on the role of compassionate accountability in driving organizational success. Wendy shares personal anecdotes and insights, stressing the need for leaders to empathize with their team members while holding them accountable to their commitments, stating, "We're going to do this together as a leader... I'm going to be empathetic and keep you accountable and responsible to what you said."
For those seeking to learn more about Wendy F. Adams and her approach to relational leadership in nonprofits, visit Cultivate for Good at cultivateforgood.com.
Nonprofit fundraising strategies, NPO marketing with branding, Donor relationships, Board governance, and professional development for nonprofits are the question topics on this episode. Cohosts Julia Patrick and Jack Alotto respond with wisdom and some fun, into topics ranging from fundraising strategies to board governance. One key topic discussed was the importance of branding and personalized communication tools in nonprofit development efforts. Jack emphasized the significance of having a distinct brand to differentiate oneself in a competitive landscape, stating, "A brand is what distinguishes you from other nonprofits in your community." He stresses the role of branded postcards and handwritten notes in strengthening donor relationships, highlighting their ability to keep the organization top of mind. Julia and Jack also address fundraising tactics, including the debate between data-driven pitches and emotional storytelling. Jack points out the importance of understanding donor motivations, whether they lean towards rational data points or emotional connections. Additionally, the discussion touches on board dynamics, with caution against appointing employees as voting members due to potential conflicts of interest. Instead, the hosts advocate more for diverse board representation, including beneficiaries of the organization's services. The session concludes with Jack sharing details about upcoming CFRE training sessions and an AFP conference in Toronto.