The Nonprofit Show is the nation’s daily live video broadcast for the business of nonprofits — where nonprofit leaders, teams, and changemakers gain practical strategies to strengthen operations, improve performance, and sustain impact.
Each weekday, our Co-hosts and expert guests tackle the most current topics in fundraising, management, marketing, staffing, and technology — all designed to help you run smarter, lead stronger, and deliver on your mission with confidence.
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With the kind of energy that makes you sit up straighter: Tim Sarrantonio, now Chair of the Fundraising Effectiveness Project (FEP), leads a boardroom-level conversation about one of the biggest business threats to nonprofits today: misinformation.
Tim pulls back the curtain on what FEP actually is—an ambitious collaboration where major CRM and data partners contribute anonymized giving data that is organized into a secure warehouse overseen by GivingTuesday and the AFP Foundation. The result: monthly, real-world insights into donor behavior at a scale that fundraisers rarely get, and fast enough to influence decisions in real time. For nonprofit leaders trying to forecast revenue, frame strategy, or explain retention trends to a board, this is not “nice-to-know” information—it’s operational intelligence.
From there, the discussion pivots into how misinformation sneaks into our sector: vendor marketing that cherry-picks success stories, “benchmark” claims without context, and social posts engineered for clicks rather than truth. Tim’s advice is blunt and practical: follow the sources, examine methodology, and treat data as a tool for leadership—not a headline to repeat. As he puts it, “All data is the electronic representation of relationships.” That single line reframes retention drops and donor shifts as more than numbers—they’re signals about trust, connection, and experience.
The conversation closes with a future-facing lens on AI. Tim urges nonprofits to treat generative tools like a junior staff member—helpful, fast, and absolutely in need of editing. He even teases a new project: an educational role-playing game for fundraisers that uses AI to interpret workshop artifacts and accelerate learning. The takeaway is clear: in a world full of noise, nonprofits win by becoming disciplined stewards of evidence, context, and credibility.
In 2026, nonprofit finance isn’t just about reporting what happened — it’s about shaping what happens next. Ellie Hume (Regional Director, at Your Part-Time Controller) leasds a forward-facing conversation on financial leadership that starts with one powerful idea: your organization’s strongest advantage is what you choose to control.
If your nonprofit is ready to “spiral up,” this episode offers a finance-and-management playbook that turns mindset into momentum—so you can stay steady, stay strategic, and stay fundable.
Ellie reframes today’s uncertainty—funding volatility, staffing pressure, new compliance expectations—as a call to build resilience through intentional decisions. She challenges leaders to stop relying on “SALI” (Same As Last Year) and instead strengthen revenue diversification: monthly giving programs, new grant relationships, and smarter prospecting that expands beyond familiar funders.
From the finance seat, Ellie makes scenario analysis feel practical and doable. Build multiple budget versions, monitor what’s changing, and be ready to adjust the levers as reality shifts. Financial data becomes fuel for action when it’s used for forecasting and decision-making—not just for looking in the rearview mirror.
The conversation also brings AI down to earth. AI isn’t “coming someday”—it’s already embedded in accounting systems and donor databases. Ellie talks about adopting tools with purpose, using them to reduce administrative drag, increase speed, and free staff to focus on higher-value work. As Ellie puts it: “Control what you can control, and that is your mind and the actions that result from what you want to do.”
Finally, Ellie connects governance, compliance, and cybersecurity to financial stewardship. Cyber risk and fraud are rising, and boards have fiduciary responsibility to protect organizational assets. That means budgeting for safeguards, setting internal guardrails for AI use, and even seeking funding specifically for infrastructure that protects mission delivery.
Why don’t nonprofit boards do their work — and what can executive leaders actually do about it? In this episode we welcome back executive coach, author, and speaker Hardy Smith, creator of the Amazon bestseller Stop the Nonprofit Board Blame Game. Hardy tackles the question nonprofit leaders lose sleep over: when boards underperform, is the problem really “the board”… or the way we build the board?
Hardy makes a bold case that disengagement often starts long before the first meeting — in recruitment that’s rushed, vague, and driven by panic. Too many organizations wait until seats are empty and the annual meeting is looming, then scramble to fill slots with “busy, well-known names” without real vetting or alignment. The result? Board members who cannot prioritize your mission, and leaders frustrated that nothing changes.
From there, Hardy goes straight to the business mechanics of governance: expectations, clarity, and accountability. If fundraising is part of board service, say it early. If meeting attendance matters, define it. If board members are being recruited for their influence, then design roles that actually use their influence. Hardy warns that when organizations avoid the “money talk” out of fear, they create a trust gap that’s hard to repair: “That’s called bait and switch. And it’s illegal.”
Most importantly, Hardy explains what makes great board members shut down: a board experience that wastes time. His prescription is practical and board-chair-ready—make meetings matter by structuring them around strategic progress, decision-making, and real conversation, not passive report approval. And if you want board ownership, involve them in the plan from the beginning—because as Hardy reminds us, “If they help bake the cake, they own the cake.”
Ready to stop blaming and start building a board that performs? This episode gives you a playbook to recruit with purpose, set expectations with confidence, and design meetings that earn engagement.
Organizational assessments can sound intimidating—like a test, a grade, or a “gotcha.” We sit down with Joan Brown, Chief Operations Officer at Third Sector Company, to reframe assessments as one of the smartest business moves a nonprofit can make—especially during leadership transition.
Joan explains that a strong organizational assessment is not about blame. It’s a systematic look at operations, performance, systems, and culture to answer one question: Are we operating in the best possible way to serve our mission? The real value is that it creates clarity and alignment across the organization—so decisions can be made with facts, not feelings or assumptions.
This conversation is especially timely for boards and leaders navigating an interim period. Joan shares why assessment belongs at the top of the interim playbook: it builds a shared reality of where the organization truly stands. And that shared reality becomes the foundation for priorities, staffing decisions, resource deployment, and even a far more accurate CEO/ED job description—particularly after a long-term “legacy leader” has held an outsized set of responsibilities for years.
You’ll also hear the nuanced difference between transitions when a beloved CEO departs versus when a leader has been let go: in one case, people may defend the past; in the other, emotion can flood the process. Either way, a transparent and participatory assessment helps separate noise from truth and turns tension into forward motion.
Joan says it best: “The main goal of the assessment process is shared reality.” When nonprofits build that shared reality early—using data, participation, and transparency—they gain the power to prioritize confidently, stabilize culture, and position the next leader for success.
If your board is preparing for leadership change, facing recurring “fires,” or simply wants better decisions with limited resources—this episode is your push to start the assessment conversation now.
2026 is already rewriting the fundraising playbook—and your nonprofit can’t afford to run last year’s plays. In this Fundraisers Friday conversation, Julia C. Patrick and Tony Beall lay out the business realities that will separate thriving organizations from the ones that stall out: AI adoption, the Great Wealth Transfer, next-gen talent shifts, and smart technology investment.
First, they make it plain: AI has moved from optional to operational. As Julia says, “AI now is not a nice to have. It is a must have.” But they also challenge leaders to use it with intention—protecting donor privacy, building internal standards, and using AI to improve work rather than replace human judgment and relationship-building.
Next, they turn to the Great Wealth Transfer—an unprecedented movement of generational assets that will reward organizations that build long-term relationships now. Planned giving can’t sit quietly on a webpage anymore. Your team needs a proactive approach, stronger data practices, and a donor experience that earns loyalty over time.
They also address the talent landscape: retiring leadership, the need to develop the next generation of fundraisers, and the reality that donor behavior has shifted. Next-gen donors want fewer commitments with deeper impact, fast and easy giving, visible transparency, and experiences that build trust.
Finally, they land on a theme every executive team should bring into budget season: technology requires true investment—time, talent, and treasure—and the ROI is found in better donor experiences, better systems, and stronger sustainability.
If your 2026 plan doesn’t include AI policies, planned giving momentum, and a tech strategy built for speed and trust—this episode is your wake-up call.
Nonprofit work is purpose-driven, but the business reality is relentless: tight budgets, heavy caseloads, public scrutiny, and a pace that rarely fits inside “normal hours.” In this episode we welcome Rahul K. Maharaj, known as “Mr. Trauma Talks,” for a timely conversation about stress, trauma, and what leaders must do to protect the people who power the mission.
Rahul opens by reframing the myth of the “fresh start.” Many professionals don’t begin January renewed they begin January carrying last year’s exhaustion into a new calendar. That’s not just personal; it’s operational. When burnout becomes normal, performance dips, turnover rises, and the mission takes the hit. Rahul offers an empowering reminder that healthy culture is not a perk it is a productivity strategy. As he puts it, “Your worth is who you are.” That message lands hard in a sector where many teams have been conditioned to endure, absorb, and keep going.
The discussion also moves into Rahul’s children’s book Mellie and the Pandemic, a “labor of love” designed to help kids name emotions and start honest conversations early. Rahul explains how the story becomes a simple bridge between children, families, and schools, giving language to feelings that otherwise turn into frustration, isolation, or silence. Connecting this to the nonprofit sector’s front-line reality: we often serve people shaped by trauma, yet we rarely address the emotional load carried by our own staff.
From social media’s role in amplifying stress to the way workplace disrespect and discrimination compound pressure, Rahul makes a clear case: mental health support belongs inside organizational strategy. He even proposes a practical model organizations can adopt placing a trusted counseling professional within the workplace to provide consistent, confidential support.
This episode is a leadership call to action: build systems that help teams stay well, so they can do well and keep the mission strong.
#NonprofitLeadership #WorkplaceWellbeing #TheNonprofitShow
What if the biggest thing holding your nonprofit back isn’t budget, bandwidth, or the board… but the size of the goal itself?
In this energizing conversation, Julia C. Patrick turns the spotlight inward for a rare public coaching session with Keith Ellis, “The Impossible Success Coach.” Together they tackle a leadership problem every nonprofit executive and development team knows too well: the endless list of “important” goals that leaves you busy, stressed, and still frustrated come October.
Keith’s premise is bold: stop aiming for incremental wins and start committing to the goal you genuinely believe you can’t reach — the one you keep dismissing because it feels out of reach. Why? Because “normal” goals create too many options. If your organization wants to raise 20% more this year, you can name 1,000 tactics… and you’ll spend the year guessing which ones matter most. But when you pursue a truly audacious target, the noise fades fast. Suddenly, there are only one or two moves that can realistically change the outcome — and your operational strategy gets clean, focused, and decisive.
The conversation also goes straight at board dynamics. Julia asks the question every nonprofit leader has whispered after a board meeting: how do you keep governance from chasing shiny objects? Keith reframes it as leadership sales: connect the vision to what board members already want, then “herd the cats” toward one clear, motivating aim that’s bigger than everyone’s comfort zone.
Most powerful: the episode redefines success as more than results. Keith argues the real payoff is who you become while building the capacity to achieve the goal — and that’s exactly how nonprofits scale beyond last year’s limits.
“If you set an impossible goal, it’s actually easier to achieve than a normal goal.” — Keith Ellis
We welcome Katie Warnock, CEO and Founder of Staffing Boutique, for a “New Year Trend Forecasting” conversation—focused squarely on what nonprofit leaders must do to operate smarter, steadier, and more sustainably.
Katie opens with a morale boost that’s grounded in real numbers: philanthropy is getting culturally “cool,” even as many executive directors and development leaders report that fundraising has felt exhausting and uphill. She points to GivingTuesday results and rising volunteer participation as signals that generosity isn’t disappearing—it’s changing shape. When donors can’t always give more dollars, many still show up with time and energy. And for organizations, that means the business of fundraising still comes down to relationship strength and trust built over time. As Katie puts it, “relationships matter so much… who are they giving to… all the fundraisers that they’ve stayed connected with through the years.”
From there, the conversation turns practical: AI is no longer a novelty—it’s becoming a daily operating strategy. Katie shares how nonprofits can start small and immediately reduce drag in workflows: faster acknowledgements, cleaner data entry, and smarter automations inside fundraising systems. She also describes tools that tame inbox overload and speed scheduling—freeing leaders to spend more time on high-value work that only humans can do.
Then the discussion gets candid about operating in a heated political environment. Katie suggests nonprofits create scenario-based plans that anticipate policy shifts, funding constraints, and communication traps—so boards and leaders aren’t improvising under pressure. Finally, she names what many are privately feeling: cultural fatigue. Burnout at the top is real, and retention can’t rely on salary alone. Katie offers a menu of “value-add” investments—from professional development to flexible schedules—supported by listening systems in HR and a dedicated budget line.
It’s a trend episode with a strong business bottom line: sustainable mission delivery depends on smarter systems, healthier leaders, and talent practices that actually match today’s workforce realities.
#TheNonprofitShow #NonprofitLeadership #NonprofitHR
If your nonprofit is staring at a funding gap in 2026: your money problem may actually be a structure problem. Host Julia C. Patrick welcomes Dr. Sharon Elefant of The Nonprofit Plug to talk about why grants and big gifts don’t “save” organizations when the foundation underneath is shaky—things like weak financial controls, unclear governance, founder-centric operations, burnout, and stalled growth.
Dr. Elefant frames it in plain language: when infrastructure is messy, even good funding becomes risky. She shares a real example of a funder walking into a site and asking, “What would you do with $100,000?”—and the leader couldn’t answer beyond “I need a million.” That moment exposes a common challenge: passion without business readiness. As Dr. Elefant puts it, “Funders don’t fund passion. They fund systems… impact… data… proven methodologies.” The practical shift starts with smaller, sharper thinking: her team asks clients, “What would you do with $5,000?” so leaders can articulate spending with purpose and credibility.
The duo then connects the dots to the daily realities nonprofit leaders face—grant reporting, accounting requirements, staffing ramps, and the inevitable pressure of post-award management, reminding viewers that grant dollars aren’t free; they demand operational strength. Together, they push the conversation toward healthier revenue design: Dr. Elefant suggests keeping grants to a manageable slice (she’s comfortable around 25%) and building the remaining 75% through stronger revenue streams like major donors, sponsorships, partnerships, and especially program service revenue. She normalizes earned income with examples nonprofits already recognize—hospitals, daycares, universities—and shows how fees can expand access through sliding scales and subsidized services.
The episode lands on relationships and board performance: cultivate funders like humans, ask them what they want, and bring mindset training to the boardroom with clear expectations, accountability, and the courage to treat board service like real work. Sustainable funding follows sustainable operations!
how nonprofits set goals that actually move revenue, relationships, and results. They start with the metric many teams avoid because it can be a rude awakening: donor retention. Tony walks through a simple way to calculate it, then connects the number to what leaders feel every day, time and budget pressure. His reminder lands like a CFO truth bomb: “The data doesn’t lie.” If your team assumes things are fine because a few familiar names show up at events, this episode brings you back to reality and gives you a starting point for a better plan.
From there, the conversation turns to relationship depth. The point is not endless list building. It is quality over quantity, supported by segmentation and donor tiers, and backed by a pipeline you can actually manage. Julia frames it in plain business language: your pipeline is not a vague hope, it is a set of lanes that deserve goals, tracking, and steady motion all year, not a December scramble driven by board pressure and gala season.
They also press into revenue diversification, especially when grant and government dollars can shift quickly. Multiple lanes are not just safer, they keep fundraising work more sustainable for the humans doing it. Then they move to data and tools: a robust CRM, mobile access, timely notes after donor meetings, and capacity building funding that can help pay for the systems and training.
Finally, they tie it all together with culture. A culture of philanthropy means everyone owns the donor experience, including customer service, and teams can celebrate other organizations’ wins without losing confidence.
Year-end doesn’t “arrive” in nonprofits so much as it ambushes us. And that’s exactly why this conversation with John Tiso, VP of Revenue and Service Delivery at JMT Consulting, and Buu Lìnn Tran, SVP of Financial Solutions at JMT Consulting, feels like a shot of espresso for your finance, accounting, and operations leadership.
Host Julia C. Patrick frames the real business challenge: you’re not only closing the books you’re leading humans through a high-pressure stretch where accuracy, speed, and collaboration all collide. Buu Lìnn makes the case that strong leadership is less about pushing harder and more about supporting smarter: assess what your staff truly needs, invest in process improvement, and use technology intentionally to make work easier and outcomes stronger.
John brings the mindset shift that separates “we survived year end” from “we built capacity for next year.” Organizations that resist change until it’s unavoidable end up reacting at the worst possible moment. His blunt truth is the most liberating: “Get ahead of it and you’ll be soaring high.” That applies to financial operations, system adoption, and the way leaders set expectations for learning.
A standout takeaway: training can’t be a one-and-done event. Repetition matters and Buu Lìnn offers a practical solution: short, reusable “refresh” videos that staff will actually watch, plus an easy onboarding asset when roles change midstream.
Then the conversation turns to the big nonprofit efficiency leak: fundraising and finance teams operating with separate data, separate definitions, and a quiet trust gap. The fix is proactive alignment deciding now what data you’ll need later, naming data owners, and building a unified approach so teams stop competing and start collaborating.
Finally, they zoom out to strategic tech leadership: someone must serve as the connector across departments, guiding decisions so systems and data work together instead of multiplying confusion. Bottom line: year-end leadership is not paperwork it’s performance architecture!!
#TheNonprofitShow #NonprofitLeadership #NonprofitFinance
Starting a nonprofit is often treated like a simple administrative step: fill out a few forms, wait a bit, and you’re off to the races. But in this episode, Julia C. Patrick and cohost Ellie Hume sit down with Christian LeFer, CEO of Instant Nonprofit, to talk about what it really takes to launch—and sustain—a mission-driven organization with business discipline.
Christian shares how many founders arrive at the nonprofit moment almost accidentally: the garage is full of dog crates, the community is offering in-kind support, and suddenly you need the legal structure to accept gifts, operate credibly, and stay compliant. Yet traditional paths can be slow, expensive, and confusing—often pushing would-be leaders into delays, missteps, or burnout before they’ve built momentum.
Instant Nonprofit positions itself as a modern, founder-friendly alternative: a guided, contextual process that handles formation through IRS approval and then keeps organizations on “autopilot” for ongoing maintenance. The real business takeaway is not just speed—it’s reducing operational friction so leaders can move from idea to execution without losing energy, donors, or board engagement along the way.
A memorable moment comes when Christian explains his “love letter to a bureaucrat” approach—designing filings to make a reviewer’s job easier, which accelerates outcomes and lowers risk. “Money is just a flow of energy… it’s really a river, and my job is to unblock the obstacles in that river,” he says, connecting formation, compliance, and financial management to the same leadership mindset: clarity, structure, and forward motion.
#TheNonprofitShow #NonprofitLeadership #NonprofitOperations
Consistency is not glamorous, but it’s the engine that keeps a nonprofit’s business model running when the calendar flips and the pressure spikes. In this conversation with Matt Glazer, Founder and CEO of Blue Sky Partners (Austin-based, national reach), we talk about building consistent engagement without burning out your team or betting the whole year on a Q4 miracle.
Matt brings a practical operator’s lens: simplify what repeats, template what you can, and stop trying to cram “97 things” into the final stretch. His philosophy is steady, sustainable progress that makes room for reality—staff illness, unexpected disruptions, and capacity limits—so quality doesn’t collapse under urgency. As Matt puts it, “I’m a big believer in doing a little bit of work a lot of the time.”
From there, the conversation gets sharply useful for fundraising and stakeholder communications. Matt challenges the sector’s fixation on “unicorn donors” and reminds us that the so-called boring work—like building a sustaining donor program—creates real stability. He shares a concrete example from his early nonprofit leadership: by repeatedly communicating the value of monthly giving, his organization grew from zero sustainers to $7,000 per month, proving that small gifts, stacked with intention, can fund real infrastructure.
The discussion also tackles a leadership truth many avoid: in many nonprofits, clients and customers are not the same people. Funders may be the “customer” demanding reporting and outcomes, while beneficiaries deserve asset-based language and authentic voice. To bridge those realities, Matt recommends human-centered design tools—journey maps, empathy maps, and personas—to understand how people experience your organization and where alignment between mission, funding, and community needs can become a win for everyone.
Finally, Matt introduces decision trees as a way to improve donor asks and engagement pathways by learning not only what people choose—but why they didn’t choose the other option. That’s how your nonprofit can turn assumptions into strategy and strategy into revenue!
#TheNonprofitShow #NonprofitLeadership #FundraisingStrategy
Founder syndrome gets tossed around like a diagnosis, but this conversation reframes it as a leadership and governance challenge that shows up in real nonprofit operations: decision rights, communication, accountability, and the organization’s ability to scale beyond one person’s willpower.
Guest Brittan Stockert (Donorbox) opens by rejecting the blame-heavy tone of the phrase and naming the real risk: “Founder syndrome is really when… you treat your nonprofit as if it’s yours personally… as opposed to something that you’re caring for on behalf of the people it’s serving.” From there, she maps how the issue can quietly spread through an organization: communication gaps, staff checking out, hesitation to propose new initiatives because leadership might swoop in, and small delays that snowball into major financial consequences. When reimbursable grants are submitted late, when board decisions stall, when donor communications feel inconsistent, funders and supporters notice. The result isn’t just drama it’s revenue disruption, talent loss, and the evaporation of institutional memory.
Fundraisers Friday is back, and Julia C. Patrick and Tony Beall (Mr. Nonprofit Consultancy) tackle a topic that quietly runs the business side of fundraising: donor tier levels. If you’ve ever stared at your donor list and wondered, “Where do we start, and how do we keep this manageable?” this episode is your playbook.
They begin with the “why.” Tony frames donor tiers as a practical operating system, not a fancy fundraising accessory. Done well, tiers let you personalize messaging and protect your time by matching stewardship to giving level and relationship needs. In other words: less guessing, more intentional workflows. Tony puts it plainly: “The tiers really help you… organize your workflow and your bandwidth.” That’s a business benefit every nonprofit can appreciate, whether you’re running development solo or leading a full team.
Julia reinforces that tiers help organizations stop spinning their wheels. Once you know who’s in which group, you can plan communications, offers, and engagement with purpose instead of defaulting to blank-stare marketing meetings. As she says, “It kind of like helps you steer the ship.” The cohosts also emphasize that tiers are not “grades.” You’re not ranking human worth—you’re segmenting so you can communicate better and build a healthier donor experience.
From there, they move into how to set tiers responsibly: start with your giving data, avoid “one-size-fits-all,” and keep the number of tiers realistic (think three to six for most organizations). They also talk about naming your tiers for easier internal coordination and stronger external marketing—especially when the names align with your mission or community identity.
A standout real-world lesson comes from Julia’s local public radio example: a tiny, smart monthly ask (“just $5 more”) designed to move sustainers up a level. The business takeaway? When tiers are built on data and paired with clear value, you can create predictable pathways for donors to grow with you—without making it feel heavy or salesy.
#FundraisersFriday #NonprofitFundraising #TheNonprofitShow
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