Why Cultural Humility Is a Leader’s Superpower in Nonprofit Work
Dr. Pierre Berastaín, Regional Director at the Centre for Public Impact, invites us into a powerful conversation about leadership, cultural humility, and living with integrity across lines of difference. With warmth and depth, Dr. Berastaín shares how personal identity can be a source of strength in leadership—not something to minimize or check at the door.
“We all lead from a cultural lens, whether we name it or not,” Dr. Berastaín explains. “The danger isn’t bringing your culture into leadership—the danger is bringing it in unconsciously and expecting it to be the norm for everyone.”
Dr. Berastaín’s personal journey fuels his systems change work. His role at CPI—a nonprofit incubated by Boston Consulting Group—blends macro strategy with community-rooted implementation. The goal: reimagine how governments and public institutions serve people, especially those pushed to the margins.
At the heart of this discussion is an honest reckoning with cultural difference and a plea to bring one’s full self into leadership. “Cultural humility isn’t about shrinking yourself,” he shares. “It’s about knowing yourself well enough to make room for others.”
The conversation explores what it means to acknowledge culture without stereotyping, the impact of asking, “What are you?” and how silence—intended to be safe—can sometimes feel like erasure. Dr. Berastaín advocates for “relational warmth before analytical interest,” encouraging listeners to shift from tokenizing curiosity to reciprocal connection.
He also offers practical tools for introspection: therapy, spiritual grounding, and forming a “personal board of directors” who challenge and support growth. These elements, he says, are vital in cultivating not only emotional intelligence but the capacity to lead with vision.
By the . . . . . . . . .
Who Owns the Donor? Fundraiser vs. Structure Showdown
Bubble blowers, legacy gifts, and neighborly introductions—this session of Fundraisers Friday bubbles over with wit and wisdom from cohosts Julia C. Patrick and Tony Beall. Tackling real-world fundraising dilemmas, the duo dives into sticky questions nonprofits often tiptoe around.
We kick off with a sparkling debate: when a donor grows from a small supporter to a major one, who “owns” the relationship? Tony reminds us, “Relationships come first. Structure comes second.” His point: when a fundraiser elevates a donor’s giving, the organization should also elevate the fundraiser’s role. Julia reflects, “I didn’t think of it that way… they should be elevated—and they haven’t been.”
Next up: corporate crossover. What happens when an individual donor brings their business into the giving picture? Should the relationship transfer to the corporate team? Tony weighs in: “The development professional may not have the skill sets for corporate partnerships. So, invest in training—or consider a strategic handoff.”
Then comes the glitzy question—exclusive events for high-net-worth donors. Are these smart strategies or community-killers? Tony, a champion of inclusivity, says, “Exclusivity has its place… if it leads to planned giving and legacy conversations.” Julia adds in, saying how savvy orgs are shifting these events toward behind-the-scenes access and thought leadership rather than fancy galas.
They wrap with the boardroom. Should fundraisers speak at board meetings? Tony suggests quarterly appearances. “Your board should know the development team—if you see them in the grocery store, you should say hello!” Julia adds, “It’s not about asking for money. It’s about connection, introductions, and understanding.”
Packed with humor, heart, and practical advice, this fast-paced convo gives nonprofit professionals tools they . . . . . . . . .
Fear Isn’t the Enemy—It’s the Catalyst: Emotional EQ for Nonprofit Leaders
In a moment of transformational clarity, life and leadership coach George “Iceberg” Miller addresses what so many in the sector struggle with but rarely name: fear. Hosted by Julia Patrick, this conversation dares nonprofit leaders to face their internal barriers and lead from a place of emotional intelligence.
“We train ourselves out of even feeling anxiety and fear,” George says. But instead of rejecting fear, he challenges us to embrace it as a guide—not a threat. With heartfelt stories and grounded strategies, he redefines fear as a powerful source of data and growth. “What if we change that to—no, this is part of life?”
Together, the duo unpack the burnout crisis plaguing the nonprofit sector, especially among development professionals who rarely stay longer than 19 months. But rather than despair, George offers a hopeful alternative: presence. “All I did was say, ‘I’m angry.’ And it led to the most productive meeting of my career.”
From volunteer teachers who avoid burnout by staying connected to meaningful work, to financial leaders unlocking emotional resilience through micro-interactions, George shows that radical change begins within. His vision is clear: leadership isn’t just about competence—it’s about relational courage.
For anyone navigating budget cuts, burnout, or policy shifts, this episode is a masterclass in transforming fear into fuel. “If I can allow myself to feel that fear, stop criticizing myself for it… then I can create something new.”
Let this dynamic session be your invitation to pause, breathe, and reimagine your leadership—not as something to fix, but as something to feel. Follow the ongoing conversation at #TheNonprofitShow
From One Video to $88 Million in Debt Forgiven: What Hospitals Don’t Tell Us!
Jared Walker, founder of Dollar For, shares how one TikTok video launched a national movement to eliminate medical debt through little-known hospital financial assistance policies. Joined by cohosts Julia Patrick and Sherry Quam Taylor, Jared recounts how a personal family tragedy sparked his commitment to helping others avoid the crushing financial fallout of medical emergencies.
Dollar For educates the public about financial assistance programs that nonprofit hospitals are legally required to offer under the Affordable Care Act. Despite these policies existing for over a decade, most patients—and even medical professionals—remain unaware. “Most people leave the hospital without any knowledge of these programs,” Jared explains. “It’s the best-kept secret in healthcare.”
Jared’s journey from grassroots crowdfunding in Portland coffee shops to leading a national nonprofit began with a single TikTok that received over 30 million views. That exposure helped grow Dollar For from a one-person operation to an 18-person team that’s relieved $88 million in medical debt so far. “We created a Slack channel where every debt relief success story gets posted,” Jared says. “It’s a little mini-party that keeps us grounded in our mission.”
The discussion explains how Dollar For’s first major initiative was building a national database of 8,000 hospital financial policies. This tool lets users instantly check eligibility based on their income and hospital—a game-changing resource in a fragmented system. It also positioned Dollar For as a watchdog, helping policy groups compare hospitals’ generosity and push for improvements.
Despite the impact, Jared remains humble and forward-looking: “I hope Dollar For doesn’t exist in 10 years,” he says. “We’re trying to push for . . . . . . . . .
Dogs Painting Live on Stage? How to Wow Donors!
What if your next fundraising event wasn’t just another rubber chicken gala—but a magnetic, mission-driven experience people couldn’t stop talking about? That’s exactly what Brittany Bedford, Customer Success Manager at Bloomerang, urges nonprofit leaders to imagine.
In this high-energy episode, Brittany dives deep into the art of turning events from forgettable to phenomenal. She shares fresh research, real-world examples, and wildly creative strategies that help nonprofits connect with long-term donors in meaningful, memorable ways.
“We’ve got to shift from the fundraiser’s point of view to the attendee’s,” Brittany emphasizes. “They’re coming to feel connected. This is their chance to be a part of something meaningful.”
Julia Patrick, host, agrees—and doesn’t hold back: “We don’t even sit down and ask, what do our guests need? That’s dreadful. We just copy and paste the last event!”
From gamified donor experiences and staff-led greetings to runway walk-offs and dogs painting art live onstage, Brittany proves that creativity isn’t just a nice-to-have—it’s a donor retention superpower. In one standout example, she describes an event where guests interacted with service dogs creating art, then bid on those pieces at auction. “People were laughing, posting, and telling the story for weeks,” she recalls.
She also unpacks Bloomerang’s new research showing that:
· 70% of donors say a fun experience makes them more likely to stay engaged
· 53% say gamification was their most memorable event moment
· Yet only 6% of fundraisers are implementing this!
The takeaway? Nonprofits must ditch the rinse-and-repeat and embrace innovation—starting with the very first hello. Whether you’re planning your first gala or your fiftieth, this episode is a game-changer for how you think . . . . . . . . .
Nonprofit Mergers: Smart Strategy or Last Resort?
Nonprofit mergers and acquisitions aren’t a sign of weakness—they’re a powerful strategy for long-term viability and community impact. In this leading edge conversation, we bring together two sector leaders: Tim Davis, President and Managing Partner of Glick Davis and Associates, and Jeffrey R. Wilcox, CEO and Founder of Interim Executives Academy. Together with host Julia Patrick, they chart a bold roadmap for organizational transformation through strategic partnerships, timely interim leadership, and cultural integration.
As Jeffrey begins, “A sustainable nonprofit must first be viable. And to be viable, you must be survivable.” He challenges nonprofits to move beyond survival thinking and embrace strategic collaboration before financial or leadership crises strike. Tim Davis builds on that, offering a real-world example of three regional nonprofits merging their missions to secure larger grants and extend their reach: “Instead of three groups asking for $10,000 each, they made a unified ask for $100,000—and won.”
The conversation digs into the uncomfortable truths of nonprofit M&A—ego, fear, and lack of information—but offers actionable strategies. Tim emphasizes that success is cultural, not just financial: “Unless you build the culture between organizations, one side is always unhappy.” Meanwhile, Jeffrey explains the unique power of interim leaders to guide organizations through this kind of transformation: “Interims help people reach the conclusion themselves—it becomes their idea, their ownership.”
This episode doesn’t just present M&A as a lifeline for nonprofits in distress—it reframes it as a proactive, bold strategy for those who want to own their future. With funding shifts, demographic changes, and leadership transitions accelerating across the sector, Tim and . . . . . . . . .
Events, Donors, Deadlines: Managing Fundraiser’s Stress!
We engage in a candid, layered conversation about one of the sector’s least addressed yet most persistent realities: stress. Specifically, the stress experienced by nonprofit fundraisers who juggle mounting expectations, emotional labor, event overload, and relentless revenue goals.
Cohost Julia Patrick opens with a sobering observation: “We can’t, as a sector, keep fundraisers going. They burn out and leave—an average tenure of only 18 months.” This sets the tone for a deep dive into the sources of that burnout and practical frameworks to address them. Cohost Tony Beall offers a powerful, centering reminder: “Give yourself the grace and accept that you need these things for yourself. There’s no guilt in taking care of the caretaker.”
Together, they examine six categories of stress fundraisers commonly endure: revenue pressure, donor expectations, event management demands, campaign overload, internal organizational scrutiny, and peer isolation. Instead of simply bemoaning these conditions, the cohosts provide tactical insight. From outsourcing logistics and investing in professional benefit auctioneers, to building strong volunteer committees and peer support networks, they propose both mindset shifts and structural solutions.
Tony emphasizes the importance of open and honest communication—up, down, and across the organization—as one of the most effective antidotes to mounting stress. Equally essential, Julia insists, is understanding the often-forgotten emotional toll of donor relationships and campaign deadlines, which can be exacerbated by unrealistic leadership expectations or outdated traditions like “we’ve always done this event.”
What emerges is a roadmap for healing a profession at risk. This isn’t just an episode—it’s a resource, a reset, and a reaffirmation for nonprofit professionals who need permission and tools to stay in the . . . . . . . . .
Hope Over Fear: DEIB Leadership in a Testy Climate
In a conversation as timely as it is timeless, we welcome Gordon Sims, Director of Development at the Diversity Center of Northeast Ohio, to explore how nonprofits can sustain their commitment to DEIB (Diversity, Equity, Inclusion, and Belonging) amid increasing societal and political scrutiny. Joined by cohosts Wendy F. Adams and Julia Patrick, this dialogue doesn’t flinch from the complex realities of today’s climate—but it also doesn’t surrender to them.
Gordon traces the DEIB movement’s lineage back nearly a century, when Catholics and Jews united to counter hate, showing that “this movement and this work is far bigger than this political cycle.” His words remind us that while terminology and tactics may shift, the core intention remains: equal access, safety, and dignity for all. “The intent really was never to create preferential treatment for anyone,” he says, “but to just give equal treatment and opportunities.”
This conversation acknowledges how the DEIB landscape has been reshaped by fear, legislation, and misinformation. Yet it offers clarity and resolve. Gordon uses a poignant metaphor comparing DEIB to theme park “fast passes,” where historically marginalized communities have been left to wait in line while others bypassed them. DEIB, he emphasizes, is about giving everyone the opportunity to get on the ride—no more, no less.
Equally compelling is the discussion around strategy. Gordon highlights the importance of language, framing, and tone when approaching these issues, especially in environments where such topics are misunderstood or even banned. “Sometimes we have to choose between being right and being strategic,” he shares, quoting trainer Erica Merritt. The challenge lies in advancing . . . . . . . . .
Inside a Disability-Inclusive Summer Camp: Lessons in Leadership
Dawn Trapp, CEO of the Civitan Foundation AZ, delivers an inspiring and detailed look into how her organization successfully runs a summer camp for individuals with disabilities. With operations dating back to 1968, Civitan has evolved from a modest two-week camp into a year-round service hub providing inclusive programming, employment training, arts initiatives, and a deeply supportive community.
Dawn shares the journey of navigating decades of change—from shifting public perceptions to compliance with modern licensing, insurance, and risk management needs. The organization made a pivotal decision during COVID to remain open, extending their camp season when many others shut down. “We stayed open… and it was probably one of the best decisions that we made for everybody,” she says, reflecting on how camp served as a safe haven for campers and staff during uncertain times.
Camp Civitan serves a broad age range—from 5 to 83—and a spectrum of disabilities, tailoring programming to meet diverse needs. Dawn emphasizes the importance of respite not just for the campers, but for their families. Many use state-provided respite funding to cover attendance, enabling caregivers to rest, while campers experience joy, independence, and connection.
Staffing is one of Civitan’s most pressing challenges, especially given its rural location. Dawn shares how they addressed this by bringing in international staff and launching the “Grow Our Own” program, cultivating future leaders from within their own volunteer base—some of whom started at age six and are now on staff. Civitan also maintains ownership of its 15-acre camp, which provides long-term flexibility but comes with substantial cost and maintenance responsibilities.
From risk mitigation to . . . . . . . . .
Creative Aging: The Movement Nonprofits Can’t Ignore!
Julie Klein and Sarah Jacobus from Lifetime Arts take a deep and inspiring dive into the transformative world of creative aging. As America’s population shifts, nonprofits must adapt—and creative engagement is an exciting and necessary path forward.
Together, they break open the outdated, medicalized view of aging and replace it with a vision where creativity, choice, and social connection are seen as core elements of a vibrant older life. They explore how creative programs provide empowerment, reduce isolation, and foster new identities for older adults—a dynamic shift nonprofits can’t afford to ignore.
Julie Klein, Director of Program Strategy at Lifetime Arts, passionately describes the organization’s mission: “Our goal is to weave creative aging into the fabric of our communities.” She shares her personal journey, rooted in childhood experiences of writing plays for her grandparents, that fueled her dedication to bridging generations through creativity.
Sarah Jacobus, Creative Writing Trainer, reflects on her own pivot into this field, especially during COVID, sharing: “Being in a creative aging class is really establishing a new sense of identity—one that’s empowering and energizing.”
The conversation also tackles the nuances of gender differences in participation, the need for thoughtful partnerships, the silent influence of ageism, and the exciting expansion of training opportunities for nonprofits of all kinds—even unexpected ones like botanical gardens.
This episode will challenge you to ask: Are we ready to serve an aging population creatively, inclusively, and dynamically? Follow the ongoing conversation at #TheNonprofitShow
Real Talk for Fundraisers: Goals, Gratitude, and Getting It Done
It’s Fundraisers Friday, and Julia C. Patrick and Tony Beall are back with an episode full of big opinions, thoughtful advice, and even a little Kung Fu Panda wisdom. This time, they dive into real questions from viewers—and they don’t hold back, with an honest and supportive conversation about the ins and outs of development work, from transparency in fundraising goals to the fine line of donor privacy.
One of the first questions tackled: Should fundraising goals be shared organization-wide, or kept within the C-suite? Tony makes the case for balance: “The way you communicate goals matters—empathy and intention are key.” Julia adds that fundraisers often get put under pressure when goal updates trickle down without context or support.
They also unpack a tricky topic—sharing top donor info with board members. Julia suggests, “Having a policy is key. Without it, you risk someone casually announcing a donor’s gift in public.” Tony agrees but reminds us, “Unless the donor asked for anonymity, listing them for board review isn’t a breach of privacy.”
Perks for development staff? This duo has thoughts. Forget just bagels—Tony encourages nonprofits to ask staff what’s actually meaningful to them. From car washes donated by board-owned businesses to flexible scheduling, he reminds us, “Perks don’t have to cost much to show value.”
Perhaps the most surprising take came on newsletters vs. annual reports. Tony challenged the typical approach, saying monthly newsletters can feel stale, while an annual report can be a dynamic, story-driven tool: “If I had to choose, I’d go with the annual report every time.”
To close, Julia teases upcoming episodes (like managing fundraiser stress) . . . . . . . . .
Nonprofits—It’s Time to Rethink Financial Success!
Understanding what it really means for a nonprofit to be financially successful—and no, it’s not just about the size of your bank account. Beth Larsen, VP of Client Accounting and Advisory Services at JMT Consulting, explains.
Financial success, Beth explains, is fundamentally about “whether or not you have the resources to fulfill your mission effectively.” It’s a mindset shift from passive accounting to active financial management, where success is defined by the ability to match your assets to your mission-driven activities.
Beth digs into how nonprofits can and should assess their financial health by tracking three core metrics: monthly operating results, available unrestricted cash, and current ratio. She emphasizes that these metrics aren’t just nice-to-have—they’re essential to making real-time strategic decisions and maintaining stability in uncertain economic times.
“Most nonprofits are dealing with demand that far exceeds available resources,” she shares. “That means decision-making must be rooted in data and aligned with mission, not just money.”
The conversation moves from theory to practice, with Beth advocating for a solid financial foundation built on clean data, clear processes, and internal discipline. She outlines actionable best practices like having written financial procedures, separation of duties, automated systems, and integrated budget planning that includes development and operations.
Host Julia Patrick and Beth also reflect on their past experiences during the 2008 recession—where both faced impossible decisions around shelter programs and fundraising gaps—and draw relevant lessons for today’s leaders.
Whether your nonprofit is flying blind with checkbook accounting or wrestling with boardroom fear around financial topics, Beth’s calm, strategic approach lights a clear path forward. Her message is both urgent . . . . . . . . .